Privacy Notice
#yourdataisyours
We know that you care about your personal data and how it is used, and we want you to trust that Pranshu Lifestyle uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it, and what we do with it.
As you read this Notice, please keep in mind that it applies to Pranshu Lifestyle and the products, services, website, communications, and customer support operated by us.
Please take a moment to familiarise yourself with our privacy practices. If you have any questions, you may contact us by email at pranshulifestylehehelp@gmail.com.
We have tried to keep this Notice as simple as possible. If you are not familiar with terms such as cookies, IP addresses, and browsers, please read about these key terms first.
You have the right to withdraw consent for uses of your personal data based on consent provided by you. See what your rights are and how you can exercise them in the sections below.
Who is collecting it?
Any personal data provided to or collected by Pranshu Lifestyle is controlled by Pranshu Lifestyle, the data fiduciary.
This Privacy Notice applies to personal data collected by Pranshu Lifestyle in connection with the products and services we offer, including our website, product orders, WhatsApp customer support, email communications, marketing activities, social-media pages, advertisements, and promotions.
References to “Pranshu Lifestyle”, “we”, “us”, or “our” in this Notice mean Pranshu Lifestyle.
This Privacy Notice also applies to Pranshu Lifestyle’s marketing content, including offers and advertisements for our products and services, which we or a service provider acting on our behalf may send to you on third-party websites, platforms, and applications based on your site usage information. These third-party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.
What personal data is being collected?
Personal data means any information that can be used to identify directly or indirectly a specific individual.
You are not required to provide us with the personal data that we request. However, if you choose not to do so, we may not be able to provide you with our products or services, process your order, provide customer support, or respond to your queries.
We may collect personal data from a variety of sources. This includes:
• Personal data you give us directly
• Personal data we collect automatically
• Personal data we collect from other sources
Personal data may be collected offline through WhatsApp support, phone calls, direct marketing campaigns, promotions, reviews, surveys, and customer-support conversations, as well as online through our website, product-order pages, email, social-media pages, and third-party platforms.
You may be asked to provide personal data when you are in contact with us. We may combine this data with other information where necessary to improve our products, services, content, customer support, and advertising.
Ways in which we collect your personal data
We may collect personal data from a variety of sources, including:
Personal data you give us directly. We may collect information when you place an order, contact us through WhatsApp, email us, submit a form, register an account, subscribe to marketing messages, enter a promotion, leave a review, or contact customer support. This may include your name, mobile number, address, email address, order details, payment confirmation, and other information you choose to provide.
Personal data we collect automatically. We may receive and store certain types of personal data whenever you interact with our website, advertisements, or online content. For example, we may use cookies and tracking technologies to collect information such as IP address, device ID, device type, browser type and version, approximate location, pages visited, time spent on our website, referral source, purchase history, and interaction with advertisements.
Personal data we collect from other sources. We may collect personal data from trusted third-party service providers, payment gateways, Shopify, courier partners, social-media platforms, advertising platforms, analytics providers, and business partners where permitted by law.
When and why we collect sensitive personal data
Certain categories of personal data, such as health data, financial data, biometrics, race, ethnicity, religion, sexuality, or other sensitive personal information, may receive additional protection under applicable law.
Pranshu Lifestyle does not intentionally collect sensitive personal information unless it is necessary for a specific service, customer-support request, legal requirement, or where you have given your explicit consent.
For example, if you voluntarily share details about allergies, skin sensitivity, skin type, pregnancy, or a product reaction while seeking customer support, we may use that information only to respond to your enquiry and provide relevant support. We will not use such information for marketing unless you have provided consent where required.
How do we protect children’s privacy?
Our website, products, and services are intended for adults. We do not knowingly collect personal data from children without appropriate consent from a parent or guardian where required by law.
If you are a parent or guardian and believe that a child has provided us with personal data without your consent, please contact us at pranshulifestylehehelp@gmail.com. We will take reasonable steps to delete the information where appropriate.
We may use reasonable age-verification measures where necessary to comply with legal requirements or enforce age restrictions.
What purpose do we use your data for?
We collect, process, and disclose your personal data only for specific and limited purposes. For example, to process your payment, confirm and ship your order, respond to enquiries, handle complaints, improve our products and website, communicate offers, and provide customer support.
We may use your personal data for the following purposes:
• To process your payments and confirm your orders
• To arrange delivery, shipment tracking, returns, exchanges, or refunds
• To respond to your questions, customer-support requests, and complaints
• To communicate order updates through WhatsApp, email, SMS, or phone
• To improve our products, services, website, advertisements, and customer experience
• To manage promotions, offers, competitions, surveys, or reviews
• To prevent fraud, misuse, suspicious transactions, or technical/security issues
• To send product information, offers, marketing messages, and promotional communications where permitted by law or with your consent
• To comply with legal, tax, accounting, regulatory, and business obligations
Where appropriate, we will ask for your consent to process personal data. Where you have given consent, you have the right to withdraw it at any time.
We may also process personal data where necessary to fulfil an order or agreement with you, comply with a legal obligation, protect our legitimate business interests, or protect the rights and safety of our customers and business.
Profiling and advertising
We may use information about your browsing, purchase behaviour, and interaction with our website or advertisements to understand customer interests and improve our advertising.
For example, we may use website activity, product interests, cart activity, or interaction with promotional messages to show more relevant product offers or advertisements through platforms such as Google, Meta, Instagram, Facebook, or other advertising partners.
We will use this information only where permitted by applicable law. You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in email communications.
Who will it be shared with?
We may share your personal data with selected third parties only when necessary for the purposes described in this Privacy Notice.
Third-party service providers. We may share personal data with trusted service providers who help us operate our business, including website hosting providers, Shopify, payment processors, courier and delivery companies, customer-support providers, analytics providers, email or WhatsApp communication providers, and advertising partners.
Payment providers. Payment information may be processed by third-party payment gateways, banks, UPI providers, card networks, or cash-on-delivery partners. We do not intentionally store complete debit-card, credit-card, or banking details.
Marketing and advertising partners. We may work with advertising networks, social-media platforms, analytics providers, and marketing partners to measure campaign performance and show relevant advertisements, where permitted by law.
Legal disclosure. We may disclose personal data where required by law, court order, governmental request, tax or regulatory requirement, or where necessary to protect our rights, prevent fraud, investigate misuse, or ensure the safety of our customers and services.
Business transfers. If our business is sold, merged, restructured, or transferred, personal data may be transferred as part of that transaction, subject to applicable legal protections.
International data transfers
Some of our service providers, such as Shopify, payment providers, analytics providers, and advertising platforms, may process personal data outside India.
When personal data is transferred internationally, we will take reasonable steps to ensure it is protected in accordance with applicable laws and appropriate safeguards.
How do we protect your personal data?
Pranshu Lifestyle takes reasonable steps to protect your personal data from misuse, interference, loss, unauthorized access, modification, or disclosure.
Our measures may include reasonable access controls, secure website technologies, limited employee access, password protection, secure third-party providers, and other technical and organizational safeguards.
However, no website, internet transmission, or method of electronic storage is completely secure. We cannot guarantee absolute security of data sent to us online. Please avoid sending highly sensitive information through unsecured communication channels.
How long do we keep your personal data for?
We retain personal data only for as long as necessary for the purpose for which it was collected, including:
• Processing and delivering your order
• Providing customer support
• Handling returns, refunds, complaints, or disputes
• Complying with tax, legal, accounting, and regulatory requirements
• Preventing fraud and misuse
• Improving our services and customer experience
• Sending marketing messages where you have consented or where otherwise permitted by law
When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.
What are your rights?
Subject to applicable law, you may have the following rights regarding your personal data:
• The right to be informed about how we collect and use your data
• The right to access your personal data
• The right to correct or update inaccurate personal data
• The right to request deletion of personal data in certain circumstances
• The right to withdraw consent where processing is based on consent
• The right to object to direct marketing communications
• The right to raise a grievance regarding the processing of your personal data
• The right to nominate another person to exercise rights over your personal data in the event of death or incapacity, where applicable by law
To exercise any of these rights, please email us at pranshulifestylehehelp@gmail.com.
We may request reasonable information to verify your identity before responding to your request.
How do you contact Pranshu Lifestyle?
If you have any questions, complaints, privacy concerns, or requests regarding your personal data, please contact us:
Pranshu Lifestyle
Email: pranshulifestylehehelp@gmail.com
Address:
207, Sayona Plaza,
Kiran Chowk to BRTS Road,
Punagam, Surat,
Gujarat – 395910,
India
How do we keep this notice up to date?
We may update this Privacy Notice from time to time to reflect customer feedback, changes in our practices, products, services, legal requirements, or technology.
When we update this Notice, we will revise the “Last Updated” date below. We encourage you to check this page periodically.
Your continued use of our website or services after changes are posted means that you accept the updated Privacy Notice.
Additional Privacy Terms or Notices
Certain promotions, offers, competitions, payment methods, or services may have additional privacy terms. Where applicable, these additional terms will be made available to you before you participate.
Last Updated: 1 July 2026
