Terms & Condition
TERMS & CONDITIONS
Last Updated: 1 July 2026
OVERVIEW
This website is operated by Pranshu Lifestyle. Throughout the site, the terms “we”, “us” and “our” refer to Pranshu Lifestyle.
Pranshu Lifestyle offers this website, including all information, tools, products and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, policies and conditions referenced here or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of these Terms, then you may not access the website or use any of our services.
Any new features, tools, offers or services added to the store will also be subject to these Terms. We may update, change or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically. Your continued use of our website after any changes are posted means that you accept those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are under the age of majority in your state or country, you may use this website only with the consent and supervision of your parent or legal guardian.
You may not use our products or Services for any illegal, unlawful or unauthorized purpose.
While using the Service, you must not violate any laws applicable in your jurisdiction, including laws relating to copyright, intellectual property, fraud, consumer protection or online conduct.
You must not transmit viruses, worms, malware or any code of a destructive nature through our website or Services.
Any breach or violation of these Terms may result in immediate suspension or termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders, restrict access or refuse a transaction to anyone for any reason, where permitted by law.
You understand that your content, excluding payment information, may be transferred over various networks and may be adjusted to meet technical requirements of connected networks or devices.
Payment information is processed through secure payment gateways, banks, UPI providers, card processors or other authorized payment providers. We do not intentionally store complete debit-card, credit-card or banking details.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, website content, products, design, images, text, branding or access to the Service without our written permission.
The headings used in these Terms are included for convenience only and do not affect the meaning or interpretation of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We try to provide accurate and current information on our website. However, we do not guarantee that all information on the website is always complete, accurate, current or free from errors.
The material on this website is provided for general information only. It should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or timely information.
Any reliance on website information is at your own risk.
We may modify the contents of our website at any time, but we are not obligated to update every item of information on the website.
Product information, product usage details, offers, pricing, ingredients, benefits, packaging, images, availability and specifications may change from time to time.
You are responsible for reviewing the information available on the website before placing an order.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to modify, suspend, discontinue or withdraw any part of the Service, product, offer, promotion, feature or website content at any time.
We may correct pricing errors, product details, offers, shipping charges, product availability or other information at any time.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, to the extent permitted by applicable law.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website.
Products may have limited quantities and may be subject to return, replacement, refund or exchange only according to our Refund Policy, Return Policy and Shipping Policy.
We make reasonable efforts to display product images, colours, packaging and descriptions as accurately as possible. However, we cannot guarantee that your device, mobile screen or computer monitor will display product colours or packaging exactly as they appear in real life.
We reserve the right to limit the sale of products or Services to any person, geographic area, state, city, region or jurisdiction, where permitted by law.
We may limit the quantity of any product or service offered.
All product descriptions, product images, product prices and availability are subject to change without notice at our sole discretion.
We reserve the right to discontinue any product at any time.
Any offer for a product or service is void where prohibited by law.
Skincare products may work differently for different individuals. Results can vary based on skin type, lifestyle, usage routine, environmental conditions and individual sensitivity.
Customers are advised to read product labels, ingredients, directions for use and warnings carefully before using any product.
If you have sensitive skin, allergies, a medical condition, skin irritation or are under medical treatment, please consult a qualified healthcare professional before using a product.
We do not guarantee that any product will meet every customer’s individual expectations or that all product-related results will be identical for all users.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, cancel or review any order placed with us.
We may limit or cancel quantities purchased per person, household, phone number, account, payment method, billing address or shipping address.
These restrictions may include orders placed using the same customer account, same payment method, same billing address, same shipping address or orders that appear to be placed by dealers, resellers, distributors or persons attempting to misuse an offer.
If we change or cancel an order, we may attempt to notify you using the email address, mobile number, billing address or other contact information provided at the time of placing the order.
You agree to provide current, complete and accurate purchase, billing, shipping and account information for all purchases made on our website.
You agree to promptly update your information, including your email address, phone number, delivery address and payment details, so that we can process transactions and contact you when needed.
For more information regarding returns, replacements, refunds or cancellations, please review our applicable policy pages.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools, apps, payment services, tracking systems, social-media platforms, analytics tools or other services over which we do not have direct control.
You acknowledge and agree that these third-party tools are provided on an “as is” and “as available” basis without warranties, representations or conditions of any kind.
We are not responsible for losses, damages, errors, delays or issues arising from your use of third-party tools or services.
Your use of third-party tools is at your own risk and discretion. You should review and understand the relevant third party’s terms and privacy policies before using such tools.
We may offer new features, services, tools or resources in the future. Such new features and services will also be subject to these Terms.
SECTION 8 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy and Privacy Notice.
By using our website or placing an order, you consent to the collection, processing and use of information as described in our Privacy Policy and Privacy Notice.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be typographical errors, inaccuracies or omissions on our website or in the Service.
These may relate to product descriptions, ingredients, pricing, offers, promotions, discounts, shipping charges, delivery timelines, product availability, product images or other information.
We reserve the right to correct any errors, inaccuracies or omissions and to update or cancel orders if any information is inaccurate at any time, including after you have placed an order.
We do not undertake any obligation to update, amend or clarify information on our website except where required by law.
SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our website or Service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results obtained from use of the Service will always be accurate or reliable.
From time to time, we may remove the Service for an indefinite period or cancel the Service at any time without notice.
Your use of the Service, website and products is at your own risk.
The Service and all products and services delivered to you are provided on an “as is” and “as available” basis, except where otherwise expressly stated by us or required by law.
To the maximum extent permitted by law, Pranshu Lifestyle, its owners, employees, agents, affiliates, contractors, suppliers, service providers and licensors shall not be liable for any direct, indirect, incidental, special, punitive or consequential loss, injury, damage, loss of profit, loss of data, loss of savings or other damages arising from your use of the Service, website or products.
Nothing in these Terms excludes or limits any rights that cannot be excluded or limited under applicable law.
TERMS & CONDITIONS FOR ₹0 PRODUCTS AND FREE GIFTS
Free Gifts Are Promotional Only
Products offered at ₹0 are promotional free gifts and are available only as part of an eligible promotional campaign, combo offer or auto-applied offer.
They are not available for separate or standalone purchase unless clearly stated by Pranshu Lifestyle.
₹0 Product Is Not a Standalone Purchase
If a product appears as ₹0 due to a website error, technical issue, cart issue or promotional glitch and is not part of a valid active offer, Pranshu Lifestyle reserves the right to cancel the order, partially fulfill the valid paid products or remove the invalid ₹0 product from the order.
Multiple quantities of ₹0 products added manually do not guarantee fulfillment.
No Mixing With Other Products Outside the Eligible Offer
If a ₹0 product is manually added to the cart along with paid products but does not qualify under an active offer, only the valid paid products may be shipped.
The ₹0 product may be removed from the order because it is not available for individual sale.
Single Unit Policy on Free Gifts
Only one unit of an eligible free gift may be shipped per qualifying order, unless the promotional offer clearly states otherwise.
Adding multiple free-gift units to the cart does not guarantee that multiple units will be dispatched.
Order Review and Cancellation Rights
Pranshu Lifestyle reserves the right to review, cancel, modify or partially fulfill any order containing ₹0 items, free gifts, invalid coupon use, offer misuse, suspicious activity or technical errors.
Orders may be flagged as invalid if they do not meet the actual conditions of the applicable offer.
Free Gifts: Return and Exchange
Free gifts and ₹0 promotional products are generally not eligible for return, exchange or refund.
However, if a free gift arrives damaged, defective or incorrect, customers may contact us within the time period mentioned in our Return or Refund Policy, along with clear photos or videos of the package and product.
SECTION 11 - INTELLECTUAL PROPERTY
All content on this website, including logos, product names, images, graphics, videos, product descriptions, website design, text, trademarks and other materials, belongs to or is used by Pranshu Lifestyle with permission.
You may not copy, reproduce, distribute, modify, publish, sell or use any material from this website without our prior written consent.
SECTION 12 - GOVERNING LAW
These Terms and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute arising from these Terms, our products, our website or our Services will be subject to the jurisdiction of the appropriate courts in Surat, Gujarat, India, subject to applicable law.
SECTION 13 - CONTACT INFORMATION
Questions about these Terms and Conditions should be sent to us at:
Pranshu Lifestyle
Email: pranshulifestylehehelp@gmail.com
Address:
207, Sayona Plaza,
Kiran Chowk to BRTS Road,
Punagam,
Surat, Gujarat – 395910,
India